Why would a business need an MSP?


Sometimes, a business may not have enough resources to handle all their IT needs in-house. That's where MSPs come in. They can provide IT expertise without requiring a large investment. Additionally, MSPs can support existing IT staff when budgets are limited or when other important tasks need to take priority. In times of disaster, MSPs can help businesses maintain continuity, or they can offer 24/7 monitoring services to enhance security. By partnering with an MSP, businesses can offload the management of their IT infrastructure and focus on other critical areas.

What is a Managed Service Provider (MSP)?

Businesses must continuously improve client experience to stay competitive. In a tech-driven business environment, companies need to invest in newer, better technology to stay ahead of the competition.

Nonetheless, modern technology requires dedicated teams to implement it properly. If your current teams don't have the expertise to fulfill that, you'd need to hire an additional workforce. However, finding the right IT professionals to join your team is challenging.

Software deployment, asset management, configuration management, network monitoring, and project management all depend on experts to see them through adequately until your systems are up to date.

Working with the help of an MSP can save you time, workforce and effort. The good thing is that you don't need to hire in-house experts permanently. Your company can hire the necessary specialists only until implementations are complete. That way, you'll optimize deployment costs and project deadlines and keep the revenue stream stable.

What services do MSPs typically provide?


Networking, cloud, and security are three primary areas where MSPs often focus, but it’s important to note that the breadth of managed services has evolved considerably in recent years. For many organizations, these relationships have become intrinsic to many aspects of IT strategy — a cost-effective way to cope with skills gaps and ensure the organization keeps pace with fast-changing technologies.

How Do MSPs work?


When a business needs assistance in achieving its objectives, they may turn to an MSP to fill gaps in their IT system or staff. The MSP will begin communication by assessing the current environment of the organization, identifying areas for improvement, and providing recommendations to support their business goals. Since every organization is unique, the MSP will offer various service options to meet their specific needs.

Advanced Disaster Recovery

Control what you can’t with IT disaster recovery services for your business

We can’t control the weather, but local agencies can take steps to make sure hurricanes and earthquakes don’t cause power outages that affect regular business operations in their communities. There are backup generators, alternate power sources and grids to leverage.

The same thought applies to another variable: people. We can’t control what other people do, but we can take preventative measures to mitigate mistakes that could otherwise lead to a catastrophe. Businesses can educate their personnel about how to spot a phishing email or avoid clicking on a malicious link, which could invite a ransomware attack.

We can help you can stay ahead of the unknown.


Having go-to professionals to keep your home safe — plumber, electrician, roofer, etc. — is the norm. Most people rely on pros. For our clients, the same thinking applies to keeping their work environment connected and safe.

If you lose power for even 30 minutes, what’s the cost to your organization? While your data may be secure via

a backup, accessing that information takes more time than you might realize. By engaging our disaster recovery

services before they’re needed, we can take the time to do the math so it’s clear which core business systems you

can’t live without. Then, when disaster strikes, we’ll be ready to restore those systems almost instantly — so the

impact to your bottom line is negligible.

But what about the things you don’t see coming?


There are a host of old, new and evolving considerations for organizations that count on business continuity, such as keeping their systems online and running no matter what. Case in point: no one expected remote work to scatter teams beyond the traditional digital safety of an office — essentially overnight.

Here are the top three reasons why businesses work with us to access disaster recovery (DR) services.

You can’t afford to lose customer data or a security breach, and non-compliance can cripple your reputation

and your business. Our DR services are designed to reduce this risk. Plus, the solution we employ includes a

data authenticity tool, so you can rest easy knowing that all of the data that’s restored is complete, accurate and

uncompromised — a threat posed by many sophisticated cyberattacks.

Gain Control.


Disaster recovery services are as essential today as having an internet connection — and working with us, it’s affordable too.
To learn more or contact us.

While our disaster recovery services are bespoke, our services typically include:

• Risk assessment and a business impact analysis, to identify your mission-critical business data,

systems and applications

• Automated DR orchestration and production failover to an appropriate, alternate location

• Execution monitoring, regular testing and recovery exercises - and more

Managed Microsoft 365

Maximizing the latest Microsoft 365 features and updates can seem like a full-time job for your IT team.

By leaving the heavy lifting to our managed Microsoft 365 services, you can significantly reduce inefficiencies in your team’s workload – without sacrificing the best parts of the platform.

Our experts will manage everything from your Microsoft 365 email hosting to the vast number of built-in features. Turn monotonous maintenance routines and updates over to us, so you can focus on more important business tasks – instead of resetting passwords, managing mailboxes, or answering end-user support requests.

Downtime of on-premises productivity suites.

  • Reliability issues and user frustration.

  • Heavy IT maintenance burden of the existing solution (for clients who have
    in-house IT).

  • High capital expenses for a server upgrade or replacement.

  • Security concerns with the existing IT infrastructure or provider.

  • Using older versions of Microsoft Office or a mixed environment, which leads to compatibility issues and productivity challenges.

  • Lack of communication/collaboration capabilities hindering productivity.

  • User dissatisfaction with the limited capabilities of the existing productivity suite.

  • Lack of support for employees working remotely.

  • Email mailbox size or attachment size limitations.

Which productivity tools are your employees using today?

  • Do you currently use Microsoft Office as your office productivity software? If so, is it up to date, and do you have sufficient licenses for all of your employees?

  • How many mailboxes are you managing today?

  • What’s your current mailbox size?

  • How do you support employees with remote or mobile access needs?

  • What are the current collaboration and communications challenges within your organization?

EMAIL SECURITY AND PROTECTION

Proofpoint Essentials delivers a cost-effective and easy-to-manage medium and small business cybersecurity solution. Essentials is specifically designed for small businesses (SMBs) and protects your organization from a comprehensive range of advanced security threats by including additional benefits, such as security awareness training, data loss prevention, email continuity, archiving, and social media protection.

Our simple and intuitive interface reduces your administrative workload and integrates seamlessly with your existing Microsoft 365 environment

Service Partners

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